Fractional Operator · Product Leader

Building resilient teams & products that unlock the next phase of growth.

I bring a pragmatic blend of commercial strategy, GTM execution, and product development that helps founders and executive teams move faster with confidence.

Mark Charge portrait

How I help teams deliver

Commercial Clarity

Align leadership on the customer problem, sharpen positioning, and build narratives that resonate with investors, buyers, and partners.

Operational Rhythm

Establish a cadence that translates strategy into execution, keeping teams focused on the work that actually moves key metrics.

Product Momentum

Pair sound product judgment with technical fluency to ship thoughtful experiences without losing sight of the roadmap.

Selected experience

  • Lightspeed Commerce logo

    Chief of Staff · Series B SaaS

    2022 — 2024

    Partnered with the CEO to steer GTM, fundraising, and people operations while shipping a reworked product that doubled retention.

  • Growth Platform brand mark

    Head of Product · Growth Platform

    2020 — 2022

    Led product and design; launched two new revenue streams and introduced a discovery practice adopted company-wide.

  • Boutique consultancy brand mark

    Founder · Boutique Consultancy

    2015 — 2020

    Guided startups through hypothesis-driven experimentation, rethinking onboarding, pricing, and partner enablement journeys.

Education

2012

Royal Military College of Canada

Bachelor of Engineering, Computer Software Engineering

2019

Reforge

Product Strategy, Advanced Growth, Monetization & Retention Programs

Let’s build what’s next.

I collaborate with founders and operators who are ready to make focused bets. If that sounds like you, let’s talk.

Book a conversation